The Dark Side of Netflix

Netflix Underground is not affiliated with Netflix, Inc.

Netflix Customer Service: (800) 279-5688, (888) 638-3549, and (800) 585-8131

3/02/2005

Frequently Asked Questions

What inspired you to start this site?
I signed up and paid for Netflix's unlimited three-out rental plan. The first month, I received spectacular service and watched five or six DVDs per week. At the beginning of the second month, Netflix began creating artificial delays that drastically cut the number of movies that they would allow me to rent each month.

Is this site affiliated with Netflix?
No. I'm sure Netflix hates it.

What is the purpose of this site?
The purpose of this site is to arm the public with information about how Netflix operates. Once the general public is informed about Netflix's tactics, Netflix will be forced to come clean about the way they do business. Netflix's rental plans are filled with imposed limitations, and it is dishonest to advertise these plans as unlimited.

May I reprint information from this site?
Yes. Please include the following credit with the reprinted information.

Netflix Underground - http://netflixunderground.blogspot.com/

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