Did you know, that if any shifty merchant ever places an illegitimate charge on your credit card, it is your consumer right to dispute the charge with your credit card company? All you have to do is dial the toll-free customer service number on the back of your credit card and tell a service representative that you wish to place a particular charge in dispute.
Your credit card company will investigate your claim. If your credit card company determines the shifty merchant has unjustly charged your card, your credit card company has the power to recover your money from the shifty merchant in the form of a chargeback. In a chargeback, money is taken from the merchant (often along with penalties) and refunded back to your credit card account. In summary, the shifty merchant loses your money and you get it back like nothing ever happened.
If a shifty DVD-by-mail company places illegitimate charges your credit card, consider opening a dispute through your credit card company. You might just find you have the magical ability to turn back time.
Showing posts with label refund. Show all posts
Showing posts with label refund. Show all posts
1/28/2007
Netflix Undergrounder Uses Better Business Bureau to Deal with Netflix
Netflix Undergrounder, James Kelly, has chosen to enlist the help of the Better Business Bureau (BBB) to resolve his frustrations with Netflix’s business practices. Click here to view his official complaint.
Most people realize that the power of the BBB is very limited; however, the BBB does provide an important service. Through the BBB, customers can get attention for their complaints. While a big company like Netflix may pay little attention to complaints directly from customers, even the biggest companies know that blowing off the BBB is unwise. BBB members agree to certain requirements and can face unpleasant consequences if they show a pattern of bad business practices.
Kelly may never receive significant monetary compensation for his troubles with Netflix, but he has done something important. By filing a BBB complaint, Kelly has created a permanent record of Netflix’s abuses, and he has forced Netflix to address the charges.
Netflix has to invest time and money to address complaints filed with the BBB. Every additional complaint filed with the BBB against Netflix means Netflix will have to spend more time and money addressing the complaint. At some point, Netflix may find that displeasing customers is more expensive and troublesome than making sure those customers are happy.
One complaint on its own is not much of a hassle for Netflix, but volumes of complaints could create a major problem for Netflix. If just a fraction of the disgruntled Netflix customers filed their grievances, Netflix might have to address a flood of complaints, and the BBB would have to start asking Netflix some questions about why the company angers so many customers.
If you have a complaint about your Netflix service and you think Netflix is not taking you seriously, you might consider enlisting the help of the BBB. At the very least, you will make Netflix pay attention to your concern.
Click here if you want to file a complaint against Netflix with the BBB.
Click here to find a lot of the information you will need from Netflix’s BBB profile.
Click here if you would like to use James Kelly’s complaint as a model for your own complaint.
Good luck with your BBB complaint, James. Hopefully, you will see some satisfying results for your efforts.
Most people realize that the power of the BBB is very limited; however, the BBB does provide an important service. Through the BBB, customers can get attention for their complaints. While a big company like Netflix may pay little attention to complaints directly from customers, even the biggest companies know that blowing off the BBB is unwise. BBB members agree to certain requirements and can face unpleasant consequences if they show a pattern of bad business practices.
Kelly may never receive significant monetary compensation for his troubles with Netflix, but he has done something important. By filing a BBB complaint, Kelly has created a permanent record of Netflix’s abuses, and he has forced Netflix to address the charges.
Netflix has to invest time and money to address complaints filed with the BBB. Every additional complaint filed with the BBB against Netflix means Netflix will have to spend more time and money addressing the complaint. At some point, Netflix may find that displeasing customers is more expensive and troublesome than making sure those customers are happy.
One complaint on its own is not much of a hassle for Netflix, but volumes of complaints could create a major problem for Netflix. If just a fraction of the disgruntled Netflix customers filed their grievances, Netflix might have to address a flood of complaints, and the BBB would have to start asking Netflix some questions about why the company angers so many customers.
If you have a complaint about your Netflix service and you think Netflix is not taking you seriously, you might consider enlisting the help of the BBB. At the very least, you will make Netflix pay attention to your concern.
Click here if you want to file a complaint against Netflix with the BBB.
Click here to find a lot of the information you will need from Netflix’s BBB profile.
Click here if you would like to use James Kelly’s complaint as a model for your own complaint.
Good luck with your BBB complaint, James. Hopefully, you will see some satisfying results for your efforts.
3/15/2005
Netflix Refunds
Have you filed a complaint and received a refund from Netflix? It appears some disgruntled Netflix customers have had some success in this area using a variety of methods. Maybe Netflix’s strict "no refunds" policy is not absolute.
You can find some details at http://www.manuelsweb.com/netflixopinions.htm. (IE users, if you press Ctrl+F and search this page for refund, you will get several hits.)
You can find some details at http://www.manuelsweb.com/netflixopinions.htm. (IE users, if you press Ctrl+F and search this page for refund, you will get several hits.)
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